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Organizational Behavior, 11th edition by John R. Schermerhorn, Jr, Mary Uhl-Bien, James G. Hunt, Richard N. Osborn

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Chapter 17. Strategy, Technology, and Organizational Design

chapter at a glance

Organizations use strategy, technology, and design options to respond to opportunities and challenges in their competitive landscapes. Here's what to look for in Chapter 17. Don't forget to check your learning with the Summary Questions & Answers and Self-Test in the end-of-chapter Study Guide.

WHY ARE STRATEGY AND ORGANIZATIONAL LEARNING IMPORTANT?

Strategy

Organizational Learning

Linking Strategy and Organizational Learning

HOW DOES STRATEGY INFLUENCE ORGANIZATIONAL DESIGN?

Organizational Design and Strategic Decisions

Organizational Design and Co-Evolution

Organizational Design and Growth

HOW DOES TECHNOLOGY INFLUENCE ORGANIZATIONAL DESIGN?

Operations Technology and Organizational Design

Adhocracy as a Design Option for Innovation and Learning

Information Technology

HOW DOES THE ENVIRONMENT INFLUENCE ORGANIZATIONAL DESIGN?

Environmental Complexity

Organizational Networks and Alliances

Costco pursues a low-cost strategy in order to effectively compete. According to its CEO Jim Sinegal, "Costco is able to offer lower prices and better values by eliminating virtually all the frills and costs historically associated with conventional wholesalers and retailers, including salespeople, fancy buildings, delivery, billing and accounts receivable. We run a tight operation with extremely low overhead which enables us to pass on dramatic savings to our members."

Costco is the fifth largest retailer in the United States with some ...

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