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Organizational Behavior, 11th edition by John R. Schermerhorn, Jr, Mary Uhl-Bien, James G. Hunt, Richard N. Osborn

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Chapter 15. Organizational Culture and Innovation

Chapter at a glance

People spend much of their adult lives in and around organizations. The nature of an organization's culture can have a major impact on members and visitors. Here is what to look for in Chapter 15. When finished reading, don't forget to check your learning with the Summary Questions & Answers and Self-Test in the end-of-chapter Study Guide.

WHAT IS ORGANIZATIONAL CULTURE?

Functions of Organizational Culture

Subcultures and Countercultures

National Culture and Corporate Culture

HOW DO YOU UNDERSTAND AN ORGANIZATIONAL CULTURE?

Layers of Cultural Analysis

Stories, Rites, Rituals, and Symbols

Cultural Rules and Roles

Shared Values, Meanings, and Organizational Myths

WHAT IS INNOVATION AND HOW IS IT ACCOMPLISHED?

The Innovation Process

Product and Process Innovations

Balancing Exploration and Exploitation

HOW CAN WE MANAGE ORGANIZATIONAL CULTURE AND INNOVATION?

Management Philosophy and Strategy

Building, Reinforcing, and Changing Culture

Tensions Between Cultural Stability and Innovation

Stop by a Chick-fil-A restaurant for a tasty sandwich any day but Sunday. The co-founder of the company and the individual who started the no Sunday policy is 86-year-old Truett Cathy. He believes everyone should have a day of rest. It is part of his philosophy to put "people before profits." The family-owned firm is known in some forty U.S. states for its consistent quality and great service, and it was recently recognized as the best drive thru chain ...

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