Chapter at a glance
People spend much of their adult lives in and around organizations. The nature of an organization's culture can have a major impact on members and visitors. Here is what to look for in Chapter 15. When finished reading, don't forget to check your learning with the Summary Questions & Answers and Self-Test in the end-of-chapter Study Guide.
WHAT IS ORGANIZATIONAL CULTURE?
Functions of Organizational Culture
Subcultures and Countercultures
National Culture and Corporate Culture
HOW DO YOU UNDERSTAND AN ORGANIZATIONAL CULTURE?
Layers of Cultural Analysis
Stories, Rites, Rituals, and Symbols
Cultural Rules and Roles
Shared Values, Meanings, and Organizational Myths
WHAT IS INNOVATION AND HOW IS IT ACCOMPLISHED?
The Innovation Process
Product and Process Innovations
Balancing Exploration and Exploitation
HOW CAN WE MANAGE ORGANIZATIONAL CULTURE AND INNOVATION?
Management Philosophy and Strategy
Building, Reinforcing, and Changing Culture
Tensions Between Cultural Stability and Innovation
Stop by a Chick-fil-A restaurant for a tasty sandwich any day but Sunday. The co-founder of the company and the individual who started the no Sunday policy is 86-year-old Truett Cathy. He believes everyone should have a day of rest. It is part of his philosophy to put "people before profits." The family-owned firm is known in some forty U.S. states for its consistent quality and great service, and it was recently recognized as the best drive thru chain ...