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Organizational Behavior, 11th edition by John R. Schermerhorn, Jr, Mary Uhl-Bien, James G. Hunt, Richard N. Osborn

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Chapter 16. Organizational Goals and Structures

chapter at a glance

Organizations are collections of people working together to achieve common goals. In this chapter, we discuss organizational goals and how organizations structure themselves to reach them. Here's what to look for in Chapter 16. Don't forget to check your learning with the Summary Questions & Answers and Self-Test in the end-of-chapter Study Guide.

WHAT ARE THE DIFFERENT TYPES OF ORGANIZATIONAL GOALS?

Societal Goals

Output Goals

Systems Goals

WHAT ARE THE HIERARCHICAL ASPECTS OF ORGANIZATIONS?

Organizations as Hierarchies

Controls Are a Basic Feature

Centralization and Decentralization

HOW IS WORK ORGANIZED AND COORDINATED?

Traditional Types of Departments

Coordination

WHAT ARE BUREAUCRACIES AND WHAT ARE THE COMMON FORMS?

Mechanistic Structure and the Machine Bureaucracy

Organic Structures and the Professional Bureaucracy

Hybrid Structures

In March 2008, the new owners of the WNBA's Seattle Storm announced that Karen Bryant would be the new Storm CEO. Known as KB, she was a local high school basketball superstar with a modest record as a collegian. As a high school coach she had a three-year record of 24 and 44 before leaving coaching and basketball. Yet, she returned to basketball as an executive. Unfortunately, her first stint as a professional basketball executive looked like a failure when the local professional team and league folded. But Bryant did not quit, and rebounded with a top position with the Seattle Storm team.

"Now, ...

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