August 2002
Intermediate to advanced
320 pages
6h 56m
English
Performance-Based Certification: How to Design a Valid, Defensible, Cost-Effective Program (San Francisco, CA: Jossey-Bass, 2000). There is a chapter on how to do a job task analysis and guidelines on how to measure knowledge and proficiency.
The Visual Display of Quantitative Information (1983), Envisioning Information (1995), Visual Explanations (1997) (Cheshire, CT: Graphics Press).
lean-ISD, the chapters on Performance Analysis (2, 21–27); and T&D Systems View, the chapters on Governance & Advisory Systems, Strategic Planning, Cost/Benefit Measurement, and Process Improvement (Naperville, IL, CADDI, 1999).
Read now
Unlock full access