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Performance Evaluation: Proven Approaches for Improving Program and Organizational Performance by Ingrid Guerra-López

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INDEX

A

AB design, 189

ABC . . . D . . . design, 189

Accuracy standards

analysis of qualitative information, 129

analysis of quantitative information, 128

context analysis, 127

justified conclusions, 129

reliable information, 128

valid information, 127128

Ackoff, Russell L., 160

Action recommendations. See Recommendations

Adams, C., 142

ADDIE model, 9, 274, 281

Adjusting performance, 253254

Adler, P. A., 161

Alliger, G. M., 48

Altschuld, J. W., 93

American Evaluation Association (AEA), 120, 122

Andrei, H., 281

ANOVA (analysis of variance), 214

Apking, A. M., 77

Artifacts

data collection using, 192

error of the, 245

Assessment

needs, 12t13t, 25, 33

standard for complete and fair, 126

See also Evaluation

Association error, 243

Average performer ...

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