
Contents
Foreword xv
Preface xix
Acknowledgements xx
Part 1 The. Importance of Quality Control and Quality Assurance 1
1.1 Quality control 2
1.2 Quality assurance 2
1.3 Specifications 4
1.3.1 The significance of specifications 4
1.3.2 Types of specification 4
1.3.2.1 General specification 4
1.3.2.2 Overall performance specification 5
1.3.2.3 Standard specification 6
1.3.3 Manufacturer's responsibilities 6
1.3.4 Purchaser's responsibilities 7
1.4 Quality assurance during a product's life cycle 8
1.4.1 Design stage 8
1.4.2 Manufacturing stage 10
1.4.3 Acceptance stage 11
1.4.4 In-service stage 11
1.5 Benefits and costs of quality assurance 13
1.6 Costs of quality ...