Quality and Standards in Electronics

ISO

9000

67

incomplete, ambiguous or conflicting requirements must be resolved at this

stage and any later revisions of the specification will have to be reviewed

and agreed by both parties.

38.4.2 Process control and instructions

As part of a contract, the supplier may be required to identify and plan any

production or installation process that directly affects quality. These plans

and instructions shall be part of the procedures manual and shall include:

• the provision of documented work instructions;

• details concerning the use of suitable production and installation equip-

ment;

• the requirements and the provision of a suitable working environment; ...