
4
Quality
and
Standards
in
Electronics
• a greater involvement and motivation within a company's workforce;
• an improved customer relationship through fewer complaints, thus
providing increased sales potential.
1.3
Specifications
Without proper specifications it is impossible to expect a manufacturer or
supplier to produce an article, equipment or system that completely satisfies
the consumer's requirements. Equally, if the manufacturer does not work
within laid down specifications they will be unable to produce something
that comes up to the consumer's required standard.
If the manufacturer does not meet required specifications, then the part,
equipment