Part Two

The Six Steps to Transforming Performance

We may need to solve problems not by removing the cause but by designing the way forward even if the cause remains in place.



The insights we’ve explored about the brain point to a new way of improving other people’s performance, and a platform on which to build the rest of the book. However, I doubt that just knowing these insights is going to turn anyone into a Quiet Leader overnight. We need more explicit, practical, and visible signposts to help us follow this new path. That’s what the Six Steps to Transforming Performance provide.

The Six Steps evolved over years of running performance coaching workshops for thousands of people. By doing the same ...

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