USING THE SIX STEPS WITH TEAMS

You develop a team to achieve what one person cannot accomplish alone. All of us alone are weaker, by far, than if all of us are together.

MIKE KRZYZEWSKI, DUKE UNIVERSITY BASKETBALL COACH (2001)

I was walking in the park with my daughter recently when I ran into a new neighbor with his own little girl in tow. We talked about our respective professions while pushing the girls on the swings. His name was Antoine and he worked as a cable TV journalist. Antoine loved to write, but he’d just been promoted to a management role and was now in charge of a team of writers and camera operators. “It’s like having a football team to coach,” he said, shaking his head. “Except one person has no arms, one is scared of the ...

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