Quiet Leadership

NOTES

WHY SHOULD LEADERS CARE ABOUT IMPROVING THINKING?

1. The Daily Mail, London (October 17, 2001).

2. Interpolated from statement: “Of all US workers 18 or older, 55% are not engaged, 19% actively disengaged, 26% engaged.” Gallup Poll (March 15, 2001).

3. P. J. Miscovich, The New Knowledge Workplace (2005). Accessed at www.pwcglobal.com/extweb/newcolth.nsf/docid/B847266B96111E6785256 FD400623C5C?OpenDocument.

4. The iceberg is a metaphor that helps to understand the topography of human behavior. Six sevenths of an iceberg are under water and remain unseen—while determining the size and the manner in which the iceberg acts at the same time. This model has also been used to illustrate Freud’s model of the human mind: www.wilderdom.com/personality/L8-3TopographyMindIceberg.html, ...