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Quiet Leadership by David Rock

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WHY SHOULD LEADERS CARE ABOUT IMPROVING THINKING?

People don’t need to be managed, they need to be unleashed.

RICHARD FLORIDA (2002)

Our leadership practices are not keeping up with the realities of organizational life. The result is an increasing gap between the way employees are being managed at work, and the way they want to be managed. Countless surveys have been done in this area, ending in headlines like “Six out of 10 workers are miserable”1 and “74 percent of staff not engaged at work.”2 Dig into these surveys and you’ll see the quality of leadership on top of the list of complaints.

The poor state of leadership and management skills in organizations is being driven by a broad range of factors, including the changing nature of work, ...

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