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Quiet Leadership
book

Quiet Leadership

by David Rock
October 2009
Intermediate to advanced content levelIntermediate to advanced
292 pages
5h 48m
English
HarperCollins Publishers
Content preview from Quiet Leadership

USING THE SIX STEPS TO HELP SOMEONE SOLVE A PROBLEM

The greatest challenge to any thinker is stating the problem in a way that will allow a solution.

BERTRAND RUSSELL (1872–1970)

One of the more challenging interactions leaders have with their employees is when something isn’t going right: a team needs to be replaced; a computer system isn’t working; a launch isn’t hitting its targets. It’s when the employee has not been able to work out how to solve a problem and the leader is stepping in to help.

The standard leadership approach involves telling people what to do. The new way, the way of a Quiet Leader, is to improve people’s thinking. Let’s take a look at how this applies to solving problems.

Mark was a financial controller at a large ...

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Publisher Resources

ISBN: 9780061750649Purchase book