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Quiet Leadership
book

Quiet Leadership

by David Rock
October 2009
Intermediate to advanced content levelIntermediate to advanced
292 pages
5h 48m
English
HarperCollins Publishers
Content preview from Quiet Leadership

STEP 6

FOLLOW UP

Cells that fire together, wire together.

CARLA SCHATZ (1992)

Figure 33, The FEELING Model

Using the CREATE model with someone whose thinking is unclear helps them have useful insights, and then commit to undertaking specific actions to bring these insights into reality. However, if we don’t follow up, these actions may not have the long-term impact on performance that’s possible.

Let’s go back to Joe. He was initially worried about getting all his reports done this month. His leader used the CREATE model to generate new thinking. This new thinking was in the form of a new insight, “I’m going to build a spreadsheet for my ...

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Publisher Resources

ISBN: 9780061750649Purchase book