What Lessons We Learned
When I asked the team’s manager whether Kanban was useful, I got an interesting reply:
“When demand is high and we are under stress, the activity around the board increases and the team really uses our Kanban board. But when the demand is low and if we only have two to three people at work, the board is considered an overhead, since two to three people can easily have a shared overview on things and know they will complete work in time anyway. But when demand peaks, Kanban really helps us prioritize and make sure that we focus on the right things. Prioritizing correctly would be nearly impossible otherwise.”
One of the challenges in the beginning proved to be setting the right definitions to make Kanban useful in everyday ...
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