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Scoring Points, 2nd Edition
book

Scoring Points, 2nd Edition

by Clive Humby, Terry Hunt, Tim Phillips
August 2008
Intermediate to advanced
304 pages
8h 57m
English
Kogan Page
Content preview from Scoring Points, 2nd Edition

16

‘Tesco’s most potent weapon’

  •   A critical function
  •   Smart weapons in the price war
  •   The Shop
  •   Making promotions work harder
  •   Three little words

Investment Bank JP Morgan Cazenove Limited issued a surprising research report on 31 August 2005 – at least, surprising to most people outside Tesco headquarters. The authors asserted:

Contrary to popular belief, Tesco’s most significant competitive advantage in the UK is not its scale. We believe Clubcard, which conveys an array of material benefits across virtually every discipline of its business, is Tesco’s most potent weapon in the ongoing battle for market share. Very simply; Tesco is big because it is good, not vice versa.

The analysts chided investors who, they suggested, had undervalued ...

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Publisher Resources

ISBN: 9780749453381