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Six Sigma Case Studies with Minitab®
book

Six Sigma Case Studies with Minitab®

by Kishore K. Pochampally, Surendra M. Gupta
February 2014
Intermediate to advanced content levelIntermediate to advanced
318 pages
8h 6m
English
CRC Press
Content preview from Six Sigma Case Studies with Minitab®
3
1
Introduction to Six Sigma Quality
Six Sigma was developed and used by Motorola in 1986, followed by General
Electric and other companies in both manufacturing and service industries.
Essentially, Six Sigma is a methodology that is used to improve an existing
process (manufacturing/service). This chapter illustrates a number of terms
used in this methodology and also gives an introduction to the DMAIC
(dene-measure-analyze-improve-control) approach used to improve a
process.
Section 1.1 gives denitions of some important terms with examples.
Section 1.2 introduces the DMAIC approach of Six Sigma with an exam-
ple. It also gives the difference ...
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Publisher Resources

ISBN: 9781482205572