129Item Analysis and Cluster Analysis to Gather Data
FIGURE 8.17
Use of “Calculator” for “Empowerment”.
FIGURE 8.18
Calculation of “Empowerment”.
130Six Sigma Case Studies with Minitab
®
FIGURE 8.20
Ratings for empowerment, ease of commute, and challenge.
FIGURE 8.19
Empowerment ratings.
131Item Analysis and Cluster Analysis to Gather Data
FIGURE 8.21
Creation of “Cluster” column.
FIGURE 8.22
Selection of “Cluster Observations”.
132Six Sigma Case Studies w ...
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