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Six Sigma Case Studies with Minitab®
book

Six Sigma Case Studies with Minitab®

by Kishore K. Pochampally, Surendra M. Gupta
February 2014
Intermediate to advanced content levelIntermediate to advanced
318 pages
8h 6m
English
CRC Press
Content preview from Six Sigma Case Studies with Minitab®
225Taguchi Design to Improve Customer Satisfaction of an Airline Company
factor with the assurance that the noise factors do not have a signicant
impact on the waiting time.
For the “1” level of the “Bags” factor, Figure13.14 shows a higher signal-to-
noise ratio and Figure13.15 shows a lower average waiting time. This means
that we can safely recommend the “1” level for the “Bags” factor with the
assurance that the noise factors do not have a signicant impact on the wait-
ing time.
For the “FB” level of the “Food/Bev” factor, Figure13.14 shows a higher
signal-to-noise ratio and Figure13.15 shows a lower average waiting time.
This means t
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Publisher Resources

ISBN: 9781482205572