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Six Sigma Case Studies with Minitab®
book

Six Sigma Case Studies with Minitab®

by Kishore K. Pochampally, Surendra M. Gupta
February 2014
Intermediate to advanced content levelIntermediate to advanced
318 pages
8h 6m
English
CRC Press
Content preview from Six Sigma Case Studies with Minitab®
181Multivariate Analysis to Reduce Patient Waiting Time at a Medical Center
Middle-bottom: The differences in the average waiting times among
the three procedures at Registration Desk 1 are higher than the dif-
ferences at Registration Desk 2.
Middle-top: The difference in the average waiting times between
the two arrival times is higher at Registration Desk 2 than that at
Registration Desk 1.
MA
35
30
25
20
15
21
ScarsLaser SurgeryAcne
35
30
25
20
15
Arrival Time
Mean
Registration Desk
Procedure
Main Effects Plot for Waiting Time
Data Means
FIGURE 10.32
Main effects plot for Copley dermatology.
FIGURE 10.33
“Responses” and “Factors” for interactions plot for Copley ...
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Publisher Resources

ISBN: 9781482205572