February 2014
Intermediate to advanced
318 pages
8h 6m
English
Content preview from Six Sigma Case Studies with Minitab®
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161
10
Multivariate Analysis to Reduce Patient
Waiting Time at a Medical Center
This case study is about a Six Sigma project implemented by the quality
department at Quickx Medical Center. The administration aims to reduce
the patient waiting time before treatment.
Sections 10.1 and 10.2 give brief descriptions of the dene phase and the
measure phase, respectively. Section 10.3 illustrates the analyze phase with
detailed instructions for using Minitab
®
. Finally, Sections 10.4 and 10.5 give
brief descriptions of the improve phase and the control phase, respectively.
10.1 Define Phase
The quality department has been asked by the administration to ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.