
120 ◾ Software Designers in Action: A Human-Centric Look at Design Work
© 2010 Taylor & Francis Group, LLC
fact, while analyzing the long and detailed description about the process given by the
subjects, it becomes evident that they have a strong and very clear denition of the cod-
ing structure, which they defended in an ecient way. It is obvious that this summary
underpins the analysis done by the authors (see Figure 8.4).
• AmberPoint—In this case it is important to underline the comment that M made
regarding their approach: “I’m kind of trying to do is go and immediately gure out
what’s the end user’s goal in doing this, and so t ...