Spinning Up ServiceNow: IT Service Managers' Guide to Successful User Adoption

© Gabriele Kahlout 2017

Gabriele Kahlout, Spinning Up ServiceNow, 10.1007/978-1-4842-2571-4_14

Access Requirements

Implementable bullet point requirements for LDAP and access control

Gabriele Kahlout¹ 

(1)Doha, Qatar

A requirement documents a single need for a particular product or service.

—ServiceNow Wiki¹

For your convenience, here you will find:

• a list of bullet points detailing LDAP integration requirements, based on Chapters 3 and 11;

• bullet point requirements to configure access on a need-to-know basis as discussed in Chapter 9.

Refer to Chapters 3, 9, and 11 for additional details or to better understand the rationale behind the proposed requirements.

Requirements format

ServiceNow distinguishes between functional requirements (what ServiceNow ...