April 2017
Intermediate
266 pages
5h 13m
English
Overview
ServiceNow IT Operations Management provides readers with a detailed understanding of how to implement and leverage ServiceNow ITOM to optimize IT infrastructures and enterprise operations. Through this comprehensive guide, you will learn to manage your IT resources effectively using automated processes and achieve streamlined IT service management.
What this Book will help me do
- Discover how to consolidate IT resource data in ServiceNow for streamlined ITOM.
- Learn to set up and configure ServiceNow applications and plugins step-by-step.
- Understand orchestration capabilities in ServiceNow and effectively analyze data.
- Master techniques for managing cloud resources and events via ServiceNow ITOM.
- Gain insights into advanced IT optimization techniques and ServiceNow best practices.
Author(s)
Ajaykumar Guggilla is an experienced ServiceNow practitioner with extensive expertise in IT Operations Management and delivering technology solutions to optimize IT infrastructures. With a hands-on approach and practical experience, Ajaykumar provides readers with actionable insights into mastering ServiceNow ITOM.
Who is it for?
This book is ideal for system administrators, IT managers, and operations professionals who are looking to implement ServiceNow ITOM in their organizations. It is suitable for both beginners with no prior experience with ServiceNow ITOM and IT professionals aiming to deepen their expertise. Readers should aim to enhance IT operation efficiency and unlock the capabilities of ServiceNow ITOM.
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