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Strategic Analytics by Alec Levenson

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ImagesChapter 11

Making Sense of Sensing Data

Issues Addressed in This Chapter

• Pros and cons of using sensing data to diagnose strategy execution challenges

• Aligning metrics on organization processes with strategic objectives

• Making a culture more innovative

Key Questions

• When do diminishing marginal returns for a sensing metric kick in—when can you have too much of a good thing?

• What actions can be based on employee survey ratings of organizational processes? What other information is needed to make sense of them?

• Where does culture take organizational processes so far that strategy execution is impeded?

• What does it mean to be more innovative ...

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