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Supply Chain Management by Vinod V. Sople

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Case 7

Mann Diesel Sales and Services

Supply Chain Initiative in Spare Parts After Market Support

Mann Diesels Sales and Services (MDSS) manufactures a variety of engines from 60 to 2500 HP capacity range. Mann Inc. serves its customers worldwide through more than 500 company-owned and independent distributor locations in 100 countries and territories and a network of 4, 500 dealers and has facilities in 45 countries.

MDSS provides after-market support to customers for all Mann products that includes: in warranty and post warranty, engine repairs and re-con exchange of engines, re-con components and repairs of engine components, supply and maintenance of spares under operations and maintenance (O & M) contract and lastly the supply of allied ...

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