Book description
Tackle every management challenge with skill and confidence!
Managers are faced with a variety of challenges every day. There are decisions to make, conflicts to resolve, and strategies to implement, among many other responsibilities. As a new manager you need to build the skills necessary for tackling problems head-on.
The Complete New Manager is a valuable toolkit that helps you meet day-to-day challenges quickly and effectively. Filled with tips, techniques, and proven advice from renowned experts, The Complete New Manager teaches you how to:
- Become a dynamic leader who instills confidence in both employees and upper management
- Hire the right people and cultivate an environment that makes them want to stay
- Develop and encourage free-flowing, two-way communication with your staff
- Use proven techniques to deal with difficult people and problem employees
- Successfully plan and implement business strategies large and small
- Produce sustained, positive results that impress your bosses
The key to successful management is the ability to meet challenges as they arise. Here, in one volume, is everything you need to bolster your on-the-job skills and reach the highest levels of success.
Table of contents
- Cover Page
- The Complete New Manager
- Copyright Page
- Contents
-
Part 1 New Manager Essentials
- 1 Give Feedback
- 2 Make the Best of Bad News
- 3 Delegate
- 4 Pick the Brains of Departing Workers
- 5 Review Performance Regularly
- 6 Decide and Deliver
- 7 Use “Praise Motivation”
- 8 Plan Your Meetings
- 9 Think Strategically
- 10 Build Alliances
- 11 Give Great Instructions
- 12 Get Feedback
- 13 Speak with Power
- 14 Win Over Cynics
- 15 Prepare for Change
- 16 Muzzle Your Mouth
- 17 Pose Penetrating Questions
- 18 Lift Poor and Mediocre Performers
- 19 Criticize Without Criticism
- 20 Beat the Clock
- 21 Impress Your Boss
- 22 Mix and Mingle
-
Part 2 Being an Effective Leader
- 23 Leaders Can Be Made
- 24 Raise the Leadership “Tent”
- 25 Character Is the Essence of Leadership
- 26 Develop Personal Capability
- 27 Focus on Results
- 28 Cultivate Interpersonal Skills
- 29 Lead Organizational Change
- 30 Find Your Leadership “Sweet Spot”
- 31 Focus on Building Strengths
- 32 Concentrate on Developing Three to Five Strengths
- 33 Let the Halo Effect Work for You
- 34 Fix Fatal Flaws
- 35 Look for Powerful Combinations of Competencies
- 36 Learn from Mistakes
- 37 Build Positive Relationships
- 38 Be Open to New Ideas
- 39 Be Accountable
- 40 Take Initiative
- 41 Learn from Feedback
- 42 Take a Nonlinear Approach
- 43 Take Steps to Improve Leadership Skills
- 44 Develop Your People
-
Part 3 Motivating Your Employees
- 45 Build a Motivated Workforce
- 46 Know What Drives People
- 47 Make Employees Feel Like Partners
- 48 Show Employees How the Business Operates
- 49 Know the Competition
- 50 Encourage Intelligent Risk-Taking
- 51 Inspire Creative and Innovative Thinking
- 52 Affirm the Link Between Motivation and Performance
- 53 Help Employees Achieve Greater Performance
- 54 Get Employees to Buy Into Your Ideas—and Theirs
- 55 Be Clear—and Consistent—About Rewards and Recognition
- 56 Always Expect the Best from Employees
- 57 Fire Up Successful Performance
- 58 Offer Incentives and Morale Boosters
- 59 Give Your Power Away
- 60 Encourage Accountability at All Times
- 61 Build Trust for a Better Tomorrow
- 62 Boost Morale
- 63 Make It Fun to Make It Motivating
- 64 Attack De-Motivators Head-On
- 65 Put Heart and Soul into Your Team
- 66 Unleash the Power of Human Potential
- 67 Retain Your Employees
-
Part 4 Dealing with Difficult People
- 68 Recognize the 10 Most Unwanted Behaviors
- 69 Choose Your Approach
- 70 Understand the Four Intents
- 71 Understand the First Intent: Get It Done
- 72 Understand the Second Intent: Get It Right
- 73 Understand the Third Intent: Get Along
- 74 Understand the Fourth Intent: Get Appreciated
- 75 Recognize the Results of Threatened Intents
- 76 Reduce Differences
- 77 Listen to Understand
- 78 Reach a Deeper Understanding
- 79 Speak to Be Understood
- 80 Project and Expect the Best
- 81 Bring Out the Best in the Tank
- 82 Bring Out the Best in the Sniper
- 83 Bring Out the Best in the Know-It-All
- 84 Bring Out the Best in the Think-They-Know-It-All
- 85 Bring Out the Best in the Grenade
- 86 Bring Out the Best in the Yes Person
- 87 Bring Out the Best in the Maybe Person
- 88 Bring Out the Best in the Nothing Person
- 89 Bring Out the Best in the No Person
- 90 Bring Out the Best in the Whiner
- 91 Take Action Steps
-
Part 5 Planning and Executing Strategy
- 92 Manage Strategically
- 93 Follow the Logic
- 94 Assess Your Company’s Readiness
- 95 Plan to Plan
- 96 Define Your Businesses
- 97 Understand Your Model
- 98 Know Your Market
- 99 Assess the Terrain
- 100 Understand Opportunities and Threats
- 101 Set Feasible Goals
- 102 Strategize
- 103 Set Priorities
- 104 Pursue Your Purpose
- 105 Follow Your Mission
- 106 Write the Annual Plan
- 107 Obtain Commitment
- 108 Align with Strategy
- 109 Work Across Functions
- 110 Execute with Discipline
- 111 Monitor and Improve
- 112 Learn, Change, and Institutionalize
- Index
Product information
- Title: The Complete New Manager
- Author(s):
- Release date: May 2010
- Publisher(s): McGraw-Hill
- ISBN: 9780071751131
You might also like
book
The New Manager Mindset
So you’re a manager, or at least you want to be, and you’re looking for a …
book
The Effective Manager
The how-to guide for exceptional management from the bottom up The Effective Manager is a hands-on …
book
The First-Time Manager, 6th Edition
What’s a rookie manager to do? Faced with new responsibilities, and in need of quick, dependable …
audiobook
The Art of Leadership
Many people think leadership is a higher calling that resides exclusively with managers who practice or …