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The Complete New Manager
book

The Complete New Manager

by John Zenger
May 2010
Intermediate to advanced
480 pages
5h 16m
English
McGraw-Hill
Content preview from The Complete New Manager

65 Put Heart and Soul into Your Team

In this global society in which we work, we tend to first learn about such business things as operations, finance, marketing strategy, productions, customer service, and so on. That can mean that as managers, we sometimes neglect the fact that, at their very core, organizations are about people and the relationships they develop in working together.

It’s the people and the teams they create that turn individual employees into a community of people working together to achieve individual and shared goals. And it’s because managers care about their people that this actually becomes possible. There’s a saying that goes: “People don’t care how much you know, until they know how much you care.” Why? Because when ...

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Publisher Resources

ISBN: 9780071744478