The Complete New Manager

55 Be Clear—and Consistent—About Rewards and Recognition

Let your employees know up front what to expect if they meet or exceed the standards of excellence you’ve set for them with their help. Be clear about potential rewards for hitting those goals. In other words, let employees know what’s in it for them, then plan on them succeeding beyond your wildest imagination. Sure, it may be less expensive for the organization if employees fall slightly short on meeting your expectations, because then you’d be saving on those rewards. But the smartest managers know that success, even when it entails additional expense, breeds greater success and motivation among the ranks.

When your employees do hit the target and meet a standard you’ve set for them, ...