6 Decide and Deliver
Now that you’re a manager, you’ll need to make more decisions than ever before. And you will probably wish you had more time, more information, and more guidance before making tough calls.
By developing a system for calm, rational decision making, you’ll gain confidence when operating under duress. You can decide quickly and deliver great results without backtracking, dallying, or leading others to question your judgment.
Decisions revolve around three steps: gathering facts, identifying options, and choosing the best one. Relevant facts can come from a range of sources, from employees to customers to activity reports and other quantitative measures.
Listing your full range of possible moves requires an open mind. Options ...
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