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The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success by Barbara Pachter

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Introduction

“Your career is what you make it.”

How many times have you heard that line? It’s an easy statement to make, but a harder reality to implement—unless you cultivate the skills to do so.

For the last 25 years, I have given seminars, coached individuals, and written nine books on business etiquette and communication. They all discuss specific skills to help people understand how they should present themselves in the workplace to advance in their careers. My clients include some of the world’s leading companies, such as Campbell’s Soup, Chrysler, Cleveland Clinic, Con Edison, Microsoft, Pfizer, and Wawa. I generally give about a hundred presentations a year to employees at all levels.

Several years ago, I started a blog. This informal ...

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