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The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success by Barbara Pachter

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31. Do You Talk Too Much? Let Me Count the Ways!

An executive asked me for suggestions to help an employee who talked too much and, as a result, limited her opportunities for advancement. The executive found the approach outlined below to be helpful because it attempts to identify the root of the problem before trying to correct it:

1. Identify how the overtalking occurs. You can’t eliminate what you don’t know you are doing. Here are four possibilities:

Giving too much information: During a meeting a supervisor was asked where he had bought his watch. Instead of saying, “At a great local store when I was on vacation in San Francisco,” he went into a five-minute monologue about searching six stores to find the perfect watch. Just answer the ...

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