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The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success by Barbara Pachter

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24. Your Hands Are Talking, but What Are They Saying?

One of my corporate assignments was to observe a presentation by a CEO of a major company and to give him feedback. During our conversation, I asked him, “Why were you nervous?” He was uncomfortable with the question and demanded, “How did you know I was nervous?” I responded, “You played with a rubber band the whole time you were speaking, and your audience noticed.”

An important part of mastering body language is knowing what your hands are saying.

You may be unaware of your hands when you give a speech or engage in conversation, but they are conveying information nonetheless. Make sure the message they are sending is the one you intend.

Whether you are interviewing for a job, meeting with ...

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