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The Essentials of Business Etiquette: How to Greet, Eat, and Tweet Your Way to Success by Barbara Pachter

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96. Don’t Present Like, You Know, Um, a Young Person

How do we appear experienced and mature, when we’re not?

The above question was asked recently by a young man as I was giving feedback to a group of new hires during a sales presentation class. He and the other participants in the class were bright, talented individuals, but they needed to play down their youthful demeanor. Their customers, high-net-worth individuals, wanted to buy from sources who presented themselves as credible and mature.

I suggested that they eliminate discounting, immature mannerisms from their sales pitches to appear more self-assured and confident. Seasoned professionals also can check their presentations against this list.

Here are the top 10 things to avoid when making ...

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