Operations and capital expenditure
This is the section for your chief operating officer, if you have one. Or for you again, if you don’t. Here you need to cover the main issues affecting your firm through the value chain, from the sourcing of supplies through to customer service. Remember that your backers don’t need to know the detail. They want the helicopter view in general and the ground-level view only when an issue arises that could have a material impact on your business plan.
In this section, you’ll consider the resource implications of your firm’s strategy over the next few years on the following aspects of operations:
- ■supplies
- ■purchasing
- ■manufacture or service provision
- ■research and development
- ■distribution, storage and logistics ...
Get The FT Essential Guide to Writing a Business Plan, 3rd Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
