Preface
Before we begin this journey together, I want to take a moment to attempt to contextualize the content of this book for you as best I can. In human resources, as in life, there are many aspects of one-to-one communication that are non-verbal. Throughout this book I wish to speak to you directly and individually as if we were having coffee together. After all, what cannot be solved over coffee cannot be solved at all.
So primarily, I need you to understand that I am a person who prefers to communicate, and influence, through the medium of relationship. I do not expect anyone to heed my words unless they are already invested in the relationship with me. Which is where writing a book for people, whom I have not met and do not know, to purchase ...
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