October 2015
Beginner
295 pages
4h 22m
English
So you are at a meeting and things are getting hot under the collar. The chairman isn’t handling things particularly well and Steve and Rachael are going for each other’s throats yet again. What are you going to do? Ask questions. It is easy to defuse dangerous situations by getting the protagonists to look at some detail. You don’t have to break up the fight – that’s not your job. But you can be the diplomat; this gets you noticed and earns respect from your colleagues.
Turn to Steve and ask him, ‘Steve, why are you so convinced that your department is going to find these new invoices unworkable?’ If Rachael carries on the fight, just say to her, ‘Hang on, Rach, I really want to hear what Steve has ...
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