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The Rules of Work, 4th Edition by Richard Templar

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Introduction

I first started formulating The Rules of Work many, many years ago when I was an assistant manager. There was a promotion going for the next step up – manager. There were two possible candidates, myself and Rob. On paper I had more experience, more expertise, most of the staff wanted me as their manager and I generally knew the new job better. Rob, to be honest, was useless.

I was chatting with an outside consultant the company used and asked him what he thought my chances were. ‘Slim’, he replied. I was indignant. I explained all about my experience, my expertise, my superior abilities. ‘Yep’, he replied, ‘but you don’t walk like a manager’. ‘And Rob does?’ ‘Yep, that’s about the strength of it.’ Needless to say he was quite right ...

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