October 2015
Beginner
295 pages
4h 22m
English
Content preview from The, Rules of Work, 4th Edition
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RULE 93
Identify the people who count
I once made a bad mistake – well, I’ve probably made lots, but this one is relevant and sticks in my mind. I worked for a company and we had a maintenance man. At the end of each day, we wrote in the maintenance book anything that needed doing, such as changing light bulbs, clearing blocked loos and Harry would do it. Mending broken chairs, that sort of thing. We had two offices and I used to get quite cross that Harry seemed to spend more time down at the other branch than at our place. Harry was never anywhere to be found.
My notes in the maintenance book grew terse and sharper, but it didn’t seem to do any good. I would have rollicked Harry in person if ever I’d have been able to find him. He came in ...
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