THIS IS SERVICE DESIGN DOING
by Marc Stickdorn, Markus Hormess, Adam Lawrence, Jakob Schneider
Copyright © 2018 Marc Stickdorn, Markus Hormess, Adam Lawrence, Jakob Schneider. All rights reserved.
Printed in Canada.
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Developmental Editor: Angela Rufino
Production Editor: Melanie Yarbrough
Copyeditor: Jasmine Kwityn
Proofreader: Rachel Head
Indexer: Lucie Haskins
Cover Designer: Jakob Schneider
Interior Designer: Jakob Schneider
Illustrator: Ellie Volckhausen
Compositor: Melanie Yarbrough
Revision History for the First Edition:
2018-08-03 Fourth release
2018-11-16 Fifth release
2019-03-01 Sixth release
2019-08-30 Seventh release
2019-12-20 Eighth release
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