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FIND DETAILED STEP-BY-STEP DESCRIPTIONS OF ALL METHODS ONLINE

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This book includes short descriptions of some of the core service design methods in Chapter 5, Research; Chapter 6, Ideation; Chapter 7, Prototyping; and Chapter 10, Facilitating workshops.

Besides these short method introductions, you can download detailed step-by-step descriptions including hands-on tips, method variants, and examples from the book’s website.

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