More Online …
FIND DETAILED STEP-BY-STEP DESCRIPTIONS OF ALL METHODS ONLINE
This book includes short descriptions of some of the core service design methods in Chapter 5, Research; Chapter 6, Ideation; Chapter 7, Prototyping; and Chapter 10, Facilitating workshops.
Besides these short method introductions, you can download detailed step-by-step descriptions including hands-on tips, method variants, and examples from the book’s website.
Watch out for this icon:
Get This Is Service Design Doing now with O’Reilly online learning.
O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.