Toyota Methods and Operating Models
by Stefano Cortiglioni, Leonardo Salcerini, Danilo Verga, Andrea Petretti
The product
The counterbalanced forklift is an industrial product used for the handling of goods. Models can be classified by general characteristics, such as the type of power used (electric, diesel or LPG) and the loading capacity, usually indicated in kilograms or quintals. Customers can then choose among a wide range of options: different types of cab, varying mast heights to reach specific handling areas, assorted kinds of worklight, and much more, so that the trucks can fully satisfy their needs (Figure 3.1). Such a wide range of settings requires the use of a product configurator which, following precise rules, supports the customer during the creation of the most suitable machine.
The software of the product configurator processes ...
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