April 2020
Intermediate to advanced
256 pages
6h 17m
English
book
Toyota Methods and Operating Models
by Stefano Cortiglioni, Leonardo Salcerini, Danilo Verga, Andrea Petretti
Content preview from Toyota Methods and Operating Models
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The point of view of the dealers
Speech by Giovanni Speranza1 at the Toyota Material Handling Italia Convention
Good morning everyone, I am Giovanni Speranza, owner of the dealership Superlift 4.0.
I spent a long time thinking and preparing this intervention: for myself and for all the dealers, this meeting has a fundamental strategic importance. What will be decided is going to deeply affect our business organizations and future activities.
What is the main reason for us being here today? We must outline the future of the sales networks BT CESAB and Toyota. We were competitors until yesterday: we often fought against each other to entice, conquer and keep our customers, which are our true and indispensable asset. Today it’s time for us ...
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