April 2020
Intermediate to advanced
256 pages
6h 17m
English
book
Toyota Methods and Operating Models
by Stefano Cortiglioni, Leonardo Salcerini, Danilo Verga, Andrea Petretti
Content preview from Toyota Methods and Operating Models
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The organization within Toyota
In order to support the cultural shift required to apply TPS and spread it through the company successfully, we needed to make changes to the organization, to roles and activities managed by its members; we had to give a strategic role to the group leaders (GLs).
Toyota faced heavy confrontations with Japanese labour unions from the end of the ’60s to the beginning of the ’70s. The clashes between management and unions caused strikes and production freezes. Such mutual lack of trust highlighted the communication difficulties and caused several modifications, from the creation of open-space offices (including top management desks) to the reassessment of the duties of internal figures such as the GL. This role ...
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