April 2020
Intermediate to advanced
256 pages
6h 17m
English
book
Toyota Methods and Operating Models
by Stefano Cortiglioni, Leonardo Salcerini, Danilo Verga, Andrea Petretti
Content preview from Toyota Methods and Operating Models
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The supply chain
Toyota sees its suppliers as partners, and as such it looks for agreements with them that can be as long as possible and beneficial for both parties. The level of service that is expected, the quality of the goods and a common culture that focuses all its attention on the customer (the customer first approach) are factors that strengthen the relationship over time; replacing a supplier is always a decision made after very careful considerations involving several different aspects. Instead of grabbing the short-lived opportunities offered by global markets, Toyota prefers to run its business and maintain its relations looking at the medium to long term, assessing each opportunity based on the TCO (total cost of ownership), ...
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