Toyota Methods and Operating Models
by Stefano Cortiglioni, Leonardo Salcerini, Danilo Verga, Andrea Petretti
Toyota and union relations
A book about the industrial experience of TMHMI would not be complete without mentioning its relations with labour unions. Bologna, the area where the plant is located, has a tradition of strong, sometimes confrontational labour organizations; it was not the easiest of environments for us, in particular when we decided to carry out a substantial transformation of the factory, many of whose workers are members of the unions (mainly CGIL-FIOM) and are influenced by their decisions.
Union relations with Toyota Industries in Japan had their worst period in the 1970s, with strikes and demonstrations to complain about working conditions in the company. The events spawned the creation of an open channel with management ...
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