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Trusted Leader
book

Trusted Leader

by David Horsager
March 2021
Intermediate to advanced
200 pages
4h 36m
English
Berrett-Koehler Publishers
Content preview from Trusted Leader

Index

Action. See also Difference-Making Actions

“action is what leads to results,” 118

and control, 99

identifying a way to, 128

meaningful, 119

and trust, 3–4

Angelou, Maya, 175

Apologies, 196

Appreciation, 85, 138, 206

forms of, 175

importance of feeling appreciated, 175

making it specific, personal, and authentic (SPA), 177–178

Arrogance as symptom of weak/compromised competency, 188

Authenticity, 173

of appreciations, 85, 177, 178

example of the power of, 177–178

lack of, 195

Background, 203

Bain & Company, 154

Bob (The Grove’s director of safety), 75

background, 75

competency and, 77–78, 187, 188

core motivation, 77

Ethan’s meeting with, 75–79, 81

and The Grove, 75–78

Milo and, 79, 90, 187

office, 75–76

staff development program/core initiatives ...

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Publisher Resources

ISBN: 9781523093014