What This Book Is Not
This book is not a social media marketing manual. In fact, I shudder whenever I hear or use the phrase “social media marketing.” It just sounds slimy, doesn’t it? Twitter is not a marketing channel—and you should never view it as such.
These 25 projects are not “marketing projects.” They are community-building projects. The goal of each of the following projects is to build an interested and engaged community for your business. The payoff that comes from having such a community around your business is increased sales, referrals, and opportunities for feedback and improvement. It is vital to understand the difference between your goal and your payoff.
Twitter is a community. Folks join Twitter to meet new friends and to discuss their interests with a wide variety of people—most of whom they will never meet in the real world. No one will ever tell you that they joined Twitter to make themselves more available to advertisers. Advertising on Twitter—sending out one-way, uninteresting, very short commercials for your stuff—will annoy people and you will be blocked, reported, and unfollowed. All of that is hard to wash off.
This book also won’t walk you through the process of signing up for a Twitter account. There are many great books out there to help you do so. And, quite honestly, it isn’t hard to figure out on your own.
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