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Understanding Your Users, 2nd Edition by Kelly Caine, Catherine Courage, Kathy Baxter

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Chapter 5

Choosing a User Experience Research Activity

Abstract

Now that you have gotten stakeholder buy-in, learned about your products and users, considered legal and ethical considerations, and arranged any facilities you may need, you are ready to choose the user experience research method that is best suited to answer your research question. In this chapter, we walk you through what it takes to do research well including how to get the right people involved, how to ask the right questions, and how to make sure that you know the limits of your project. With those things in mind, we teach you how to choose the right user research method for your research question. This chapter concludes by providing an overview of the methods presented ...

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