Value Analysis and Engineering Reengineered

e Information Phase • 69

Rudyard Kipling’s poem “I Keep Six Honest Serving Men” reminds us of

how to gather information: “I keep six honest serving-men. (ey taught

me all I know.) eir names are What, and Why and When and How and

Where and Who.”

Fact Recording Techniques

Fact recording techniques include note taking, ow-charting, process

mapping, and FAST diagramming.

WHAT DOES IT COST?

Price is what you pay for the product or service. To understand what makes

up a price, refer to Figure 8.5. Cost is what you spend to make a product or

ANATOMY OF A PRICE

DIRECT

MATERIAL

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SHOP

OVERHEAD

General, ...